In a customer workshop a discussion emerged around who should own the TCO within the Account Team

a real world example for using an Amazon-style narrative, the experience for the customer, and how it drove a strategic decision.

(This post originally appeared on LinkedIn here) There are two types of delegation: of input where you assign tasks to others, and of...

(This post originally appeared on LinkedIn here) In last week’s post I talked about embracing ambiguity and complexity as your allies in...

(this post originally appeared on LinkedIn here) Sustained hypergrowth in sales is only achievable via a high-frequency loop of...

(This post originally appeared on LinkedIn) “The quality of your communication determines the size of your result.” Meir Ezra A frequent...